Remote Computer Support
English-speaking remote support for Windows PCs, software, printers, email, storage, file problems, computer setup and general troubleshooting. Many problems can be solved without taking the computer to a repair shop.
Quick Fix€39Around 30 minutes
Standard Support€69Around 60 minutes
Complex Support€99Around 90 minutes
Longer work is discussed with you before continuing.
Typical problems
- Windows and software problems
- Printers and peripherals
- Email and account setup
- Storage and file problems
- Slow or misbehaving PCs
- Software installation and configuration
- General troubleshooting and computer setup
No-solution guarantee
No solution, no fee on eligible remote-support jobs.For jobs specifically accepted under the guarantee, there is no service charge if the agreed problem cannot be resolved or the agreed outcome cannot be provided.
The guarantee does not cover hardware purchases, replacement parts, third-party charges, internet or service-provider failures, or work outside the agreed scope. In some cases a definite diagnosis and an agreed next step may be the outcome rather than a literal repair.